Ethics and Compliance
Commitment to Excellence
Our commitment to operational excellence begins with our commitment to ethical excellence. Mission Essential’s offices and personnel across the US and around the world are committed to the highest standards of ethics, transparency, and accountability. In addition to being fully compliant with all applicable laws and regulations, we raise the bar in setting our own standard of conduct in relation to our customers, suppliers, competitors, and co-workers.
Code of Ethics and Business Conduct
Improper activities, or even the appearance of impropriety, can jeopardize the mission. No employee, on behalf of Mission Essential, shall engage in conduct that violates federal law or is inconsistent with the highest levels of honesty and integrity. For more information regarding Mission Essential’s Ethics policies, please refer to the Code of Business Ethics and Conduct Guidebook below: Download Code of Ethics
As you would expect from a company like Mission Essential, risk assessment is something we do well. Mission Essential considers risk management to be an integral part of all business operations and functions, and is committed to embedding risk management into existing practices and procedures so that it is part of Mission Essential’s culture and not an independent activity. Our Enterprise Risk Management Policy was designed to establish a rigorous reporting process to facilitate better-informed management decision-making, transparency, and resource allocation. Identifying, mitigating, and reviewing risks are the responsibility of every Mission Essential employee.
Like many of our core functions at Mission Essential, the structure of our ethics program is designed to have continuous monitoring as well as periodic reviews involving key stakeholders.
Our Board of Managers maintains oversight of the company’s ethics program. The day-to-day management of the program is delegated to Mission Essential’s Ethics Officer and Associate General Counsel, Kent Kiffner. The Ethics Officer works closely with the Deputy Ethics Officer, the Risk Officer, the Legal Department, and Human Resources as needed. Our team takes a proactive approach to make sure that our employees have access to the resources they need when facing an ethical dilemma. Each quarter, the primary stakeholders meet to review the ethics agenda, including:
- Review of allegations of violations of the company’s Code of Ethics and Business Conduct;
- New laws or regulations as they relate to the company’s Ethics Program; and
- Any company policy changes recommended as a result of the Ethics Program review.
The functional areas included in this review are Legal, Compliance, Human Resources, and Operations. The Ethics Officer meets annually with the member of the company’s Board of Managers who has the role of Ethics & Anti-Corruption oversight. Additionally, the Ethics Officer provides Ethics program updates on a quarterly basis to this Board member. The responsibility of the Board member with Ethics and Anti-Corruption oversight entails:
- Reviewing the company’s Ethics program;
- Recommending and/or reviewing proposed changes or enhancements to related company policy; and
- Setting the agenda for the following year.
It is Mission Essential’s intent to ensure ethics awareness is continually addressed and integrated into day-to-day business, whenever the opportunity arises. Formal ethics training shall be provided to all employees on an annual basis, at a minimum, to include but not limited to:
- Code of Business Ethics and Conduct Review
- Bribery and Illegal Gratuities
- Collusive Bidding
- Export Controls
- Truth in Negotiations Act
- False Statements and Claims, Lobbying Restrictions
- Foreign Corrupt Practices Act
- Procurement Integrity Act
- Conflicts of Interest
- Economic Espionage Act
- Human Trafficking
We regularly provide training to our employees in all regions of the globe in which we operate. We maintain a 100% completion rate for this training.
Integrity is our foundation. We are honest and ethical in all we do.
We are an inclusive team. We contribute selflessly, communicate openly, and coordinate to achieve shared goals.
We are responsible first for ourselves and then for our team. We hold each other to excellence, measurable results, learn from mistakes, and continually improve.
We embrace change as an opportunity. We balance speed and flexibility with discipline and precision to anticipate challenges and develop creative solutions.
Mission Essential Employees: Please refer to “Ethics Support” on the intranet portal for guidance on the many ethics resources available to you through your manager, the Ethics Officer, HR, Legal, and Compliance departments.